What does Social Commerce Mean?
As you know, people are using social media more and more in their daily lives. People get the latest news on Twitter, decide where to go on Facebook, and buy something on Instagram. In this kind of society, it’s really important for your dropshipping business to be active on social networks.
But what does “Social Commerce” mean? It’s a new version of traditional eCommerce that uses social media to make it more interactive.
With this system, users are more involved in the business and help with online buying and selling through community, review, and blog.
Yahoo! came up with the term “social commerce” in November 2005 to describe all the online tools that shoppers can use to shop together, like ratings and content sharing, so they can “get advice from trusted people, find goods and services, and then buy them.”
Social commerce makes it easier for brands and businesses to find and connect with their customers and keep them involved with the business even after they’ve bought something. Through this platform, they can talk about their experiences with the product, describe it, and compare it to products from other companies.
Six Reasons Customers Prefer To Buy Via Social Networks
Social commerce is still a pretty new idea, but it’s making a big splash in the eCommerce world. It has all the things that have made eCommerce so popular, like order tracking, a wide range of products, and safe checkouts. Social commerce adds another layer of important features that eCommerce as we know it today doesn’t have.
Here are some of the reasons why buyers are moving to social commerce platforms.
Customers Care About The Opinions Of Friends And Family
In traditional shopping, the only things that affect a customer’s decision to buy a certain product are where it is placed, what the seller tells her about it, and what she already knows about it (if any). In social commerce, people can read reviews from their friends and other people they trust before deciding to buy something.
Customers Love To Participate
Customers who do eCommerce through social networks can not only rate and review the products they bought, but they are also encouraged to recommend the products to their friends and followers. These social actions give the customer the power back and give their opinions a voice. It also makes the customer feel like they are a part of the brand or company.
An Unbiased Place To Buy Anything You Want
Most of what people post on social networks is about what they like and don’t like. When all of these things are put together with an eCommerce platform, users get suggestions without being pushed to buy. There are actually no sales pitches at all. Only shares, likes, and dislikes from friends, with easy access to the products if they want to try them out for themselves.
Offer Comparison For Better Prices
On traditional eCommerce sites, customers will mostly only see products from one seller. On social commerce platforms, however, they will see products from more than one seller. This is why you often see ads for Amazon discounts or eBay daily deals on social media. It’s the big eCommerce brands trying to get the attention of people who might buy their products.
This means that they can compare prices and shipping options and choose the best one for their wallets. They will also be able to use supplier reviews to make decisions.
Direct Contact With Brands And Companies
Social commerce is also preferred by buyers because it puts them in direct contact with the brands or suppliers. Social networks make it easy to get in touch with any business. Some social networks, like Facebook, even tell you how quickly different companies answer direct messages. Customers also like to know that they can praise or criticize a company by tagging it in a post or tweet.
The Ultimate Guide To What’s Hot Right Now
There are always new things on social media. It lets people know what’s going on in the world right now. On eCommerce sites, descriptions of products can quickly become out of date, and the customer might not even notice. And social media are a great way to get the word out about your new drop-shipped products.
When a customer looks at a product they want to buy on a social commerce site, they can get the most up-to-date opinions, reviews, and information about the product to help them make the right choice. So, having good reviews is important if you want to find good dropshipping suppliers.